S
docs.syncra.money
API ReferenceMerchant APIApi referenceDisputes

Post a message in a dispute

Sends a text message (optionally with file attachments) into the dispute chat.

POST/api/v1/p2p/merchant/appeals/{appeal_id}/messages

Sends a text message (optionally with file attachments) into the dispute chat.

Authorization

MerchantToken MerchantSignature
X-Merchant-Token<token>

64-character hex public merchant token assigned during onboarding.

In: header

X-Signature<token>

Stripe-style HMAC-SHA256 signature. Format: t=<unix_seconds>,v1=<hex_hmac_sha256> where hex_hmac = HMAC-SHA256(webhook_secret, "<unix_seconds>.<raw_body>"). Replay window: 5 minutes (60s future drift tolerated).

In: header

Path Parameters

appeal_id*string

Appeal UUID.

Formatuuid

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Response Body

application/json

application/problem+json

application/problem+json

application/problem+json

curl -X POST "https://example.com/api/v1/p2p/merchant/appeals/497f6eca-6276-4993-bfeb-53cbbbba6f08/messages" \  -H "Content-Type: application/json" \  -d '{    "body": "string"  }'
{  "message": {    "message_id": "e3f4a5b6-7890-abcd-ef12-34567890abcd",    "appeal_id": "c1d2e3f4-5678-90ab-cdef-1234567890ab",    "sender_role": "MERCHANT",    "body": "Please check the attached bank transfer screenshot.",    "file_ids": [      "a1b2c3d4-e5f6-7890-abcd-ef1234567890"    ],    "created_at": "2026-08-10T13:05:00Z"  }}
{  "type": "../dictionary",  "title": "string",  "status": 0,  "detail": "string",  "instance": "../dictionary",  "errors": [    {      "field": "amount",      "message": "must be greater than 0",      "code": "POSITIVE_REQUIRED"    }  ]}
{  "type": "../dictionary",  "title": "string",  "status": 0,  "detail": "string",  "instance": "../dictionary",  "errors": [    {      "field": "amount",      "message": "must be greater than 0",      "code": "POSITIVE_REQUIRED"    }  ]}
{  "type": "../dictionary",  "title": "string",  "status": 0,  "detail": "string",  "instance": "../dictionary",  "errors": [    {      "field": "amount",      "message": "must be greater than 0",      "code": "POSITIVE_REQUIRED"    }  ]}